1. Introduction
ChironLabs.ai ("we," "us," or "our") operates the website at chironlabs.ai and provides AI-powered website redesign and hosting services for small businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Information You Provide
- Contact information — name, email address, phone number, and business name submitted through our contact or support forms.
- Account information — email address and profile information provided when you sign in with Google or another authentication provider.
- Website content — URLs and publicly available content from your existing website that you submit for a demo rebuild.
- Payment information — billing details processed securely through Stripe. We do not store your full credit card number.
Information Collected Automatically
- Usage data — pages visited, time on site, referring URL, and browser type, collected via privacy-friendly, first-party analytics (Vercel Web Analytics).
- Device information — IP address, operating system, and device type used to access our site.
- Cookies — we use essential cookies for authentication and session management. We do not use third-party advertising cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Build demo websites based on your existing site content
- Process payments and manage your subscription
- Respond to your inquiries and support requests
- Send service-related communications (e.g., billing confirmations, updates)
- Improve our website and services
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share information with the following third-party service providers who assist in operating our business:
- Stripe — payment processing
- Vercel — website hosting and analytics
- Supabase — database and authentication services
- Google — authentication (Sign in with Google)
These providers only receive information necessary to perform their services and are contractually obligated to protect your data. We may also disclose information if required by law or to protect our rights.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your subscription, we retain basic records for up to 12 months for legal and accounting purposes, then delete them. You may request earlier deletion by contacting us.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including encrypted connections (TLS/SSL), secure authentication, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at privacy@chironlabs.ai.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: privacy@chironlabs.ai
- Website: chironlabs.ai